PRIVACY POLICY
Our Commitment to Your Privacy
Gaylord Guitars LLC (“we,” “our,” or “us”) is committed to protecting your privacy. We value your trust and want you to understand how we handle the information you provide to us.
Information We Collect
We collect only the information necessary to provide our services and complete your orders. This typically includes:
- Contact Information: Your name, shipping/billing address, email address, and phone number.
- Order Details: Information required to customize products, such as custom text, names, logos, art, and images you provide.
- Payment Information: Payment details processed securely through our payment partners.
How We Use Your Information
We use your information solely to:
- Fulfill and ship your orders.
- Communicate with you regarding your projects, inquiries, or customer support needs.
- Provide the personalization and engraving services you have requested.
Third-Party Sharing
Gaylord Guitars LLC does not sell your personal data. We only share your information with trusted third-party service providers when necessary to complete your order (e.g., shipping carriers to deliver your package or payment processors to handle transactions). We ensure these partners are reputable and committed to data security.
Data Security
We take reasonable steps to ensure your information is kept secure. We collect only what is necessary to run our business and protect that information through standard security practices.
Your Rights & Contacting Us
You have the right to request access to, correction of, or deletion of the personal information we hold about you. If you have questions about this policy or concerns about your data, please reach out to us:
Phone: 772-226-0821 Location: Vero Beach, FL